Refund policy

Refund Policy

Last Updated: October 4, 2026

The 60-Day Promise
Try REVAX for 60 days, starting the day your order arrives. If it isn't for you, email us any time within those 60 days and we'll refund you in full. You won't need to ship anything back.

One refund per customer. We apply this by name, email address and shipping address.

How to request a refund
Email support@revax.co from the address you used to order and include your order number. If you have a moment, tell us in a sentence what didn't work. That part is optional — it just helps us make better products.

When the money reaches you
We start the refund within 3 business days of approving your request, back to your original payment method. Depending on your bank, it can take another 5–10 business days to show on your statement.

Nothing to send back
Our products are made with our own printed packaging and can't go back into stock, so you won't need to ship anything back.

Orders with more than one item
Bundles and multi-item orders are refunded as one order, not item by item.

Damaged, leaking or wrong items
If something arrives damaged, leaking or not what you ordered, email us within 14 days of delivery with a photo. We'll replace it or refund it — and it doesn't use up your 60-Day Promise.

Changed your mind before it ships
Email support@revax.co right away. If we can stop the order before it leaves the warehouse, we'll cancel it and refund you in full. If it's already on its way, keep it and use the 60-Day Promise instead.

Contact
support@revax.co

REVAX is operated by BSBF LLC
169 Madison Ave, Ste 11534, Unit 359
New York, NY 10016
United States