Shipping policy

Shipping Policy

Last Updated: September 24, 2026

Free shipping
Shipping is free on every order within the contiguous United States. No minimum.

When your order arrives
Orders are prepared within 2 business days and delivered by UPS in 2–5 business days after that — usually 4–7 business days in total. Business days are Monday through Friday, excluding holidays. Unusually large orders take longer to prepare; if that applies to yours, we'll email you.

Tracking
You'll get a tracking number by email as soon as your order leaves the warehouse.

If something delays your order
If we can't ship within the time above, we'll email you with a new date and you can either wait or cancel for a full refund. You don't have to ask — we'll come to you.

Where we ship
We ship within the contiguous United States only. We're not able to deliver to Alaska, Hawaii, Puerto Rico or other US territories, and UPS can't deliver to PO boxes or APO/FPO addresses.

Damaged, leaking or wrong items
Email support@revax.co within 14 days of delivery with a photo of the product and the shipping box. We'll send a replacement or refund you — and it doesn't use up your 60-Day Promise.

If your order doesn't arrive
If tracking stops updating and your order doesn't reach you, email us and we'll send a replacement at no cost to you. If tracking shows the package as delivered but you can't find it, email us anyway — we'll open a trace with UPS and work with you to sort it out.

Wrong address or a change of mind
Email support@revax.co right away. We can sometimes correct an address or stop an order before it leaves the warehouse, but we can't promise it. Once a package is moving, UPS can often redirect it for you. If an order comes back to us because the address was wrong or undeliverable, we'll refund it minus the shipping we paid, or re-send it once you cover shipping again.

Contact
support@revax.co

REVAX is operated by BSBF LLC
169 Madison Ave, Ste 11534, Unit 359
New York, NY 10016
United States